{"id":3412,"date":"2023-03-31T10:52:00","date_gmt":"2023-03-31T14:52:00","guid":{"rendered":"https:\/\/pathfinder.local\/?post_type=essay&#038;p=3412"},"modified":"2025-08-13T16:15:27","modified_gmt":"2025-08-13T20:15:27","slug":"yuvaas-digital-innovations","status":"publish","type":"essay","link":"https:\/\/www.pathfinder.org\/impact-stories\/yuvaas-digital-innovations\/","title":{"rendered":"YUVAA&#8217;s Digital Innovations"},"content":{"rendered":"\n<h3 class=\"wp-block-heading has-text-align-center\"><strong><em>Across India\u2019s Bihar and Maharashtra states, married couples are joining together to reach young couples with modern contraception.<\/em><\/strong><\/h3>\n\n\n\n<p>This story is part of a multi-part series on Pathfinder\u2019s <a href=\"https:\/\/www.pathfinder.org\/projects\/yuvaa-youth-voices-for-agency-and-access\/\" data-type=\"projects\" data-id=\"845\" target=\"_blank\" rel=\"noreferrer noopener\">Youth Voices for Agency and Access (YUVAA)<\/a> project:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Part 1: <a href=\"https:\/\/www.pathfinder.org\/impact-stories\/engaging-couples-engaging-communities\/\" target=\"_blank\" data-type=\"essay\" data-id=\"2495\" rel=\"noreferrer noopener\">Engaging Couples, Engaging Communities<\/a> <\/strong>\u2014 <em>Learn about YUVAA\u2019s program model, and see how it works in practice<\/em><\/li>\n\n\n\n<li><strong>Part 2: <a href=\"https:\/\/www.pathfinder.org\/impact-stories\/meet-vaishali-and-subash-yuvaakaars-for-life\/\" target=\"_blank\" data-type=\"essay\" data-id=\"3398\" rel=\"noreferrer noopener\">Meet Vaishali and Subash, Yuvaakaars for life!<\/a> <\/strong>\u2014 <em>Learn more about YUVAA\u2019s social entrepreneurship component, as well as its gender-synchronized approach&nbsp;<\/em><\/li>\n\n\n\n<li><strong>Part 3: YUVAA\u2019s Digital Innovations<\/strong> \u2014 <em>Learn about YUVAA\u2019s digital approaches, including specifically designed mobile apps, VR interventions, and social behavior change campaigns<\/em><\/li>\n\n\n\n<li><strong>Part 4:<\/strong> <a href=\"https:\/\/www.pathfinder.org\/impact-stories\/in-india-married-couples-teach-the-next-generation-about-contraception-and-family-planning\/\" target=\"_blank\" rel=\"noreferrer noopener\">In India, Married Couples Teach the Next Generation About Contraception and Family Planning<\/a> <em>\u2014 A \u2018day in the life\u2019 of two Yuvaakaars, as they work in their own community to bring modern contraception to married couples<\/em><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading has-brand-color has-text-color\"><strong>Strengthening YUVAA\u2019s digital integration with in-person connections&nbsp;<\/strong><\/h2>\n\n\n\n<p><strong>COVID-19 presented myriad challenges, but YUVAA\u2019s innovations allowed work to continue<\/strong><\/p>\n\n\n\n<p>For the past four years, Pathfinder\u2019s YUVAA project has worked at the cutting edge of digital health integration to shift gender and social norms across select districts of Bihar and Maharashtra states in India. At its core, YUVAA works from a model of social entrepreneurship, where young couples, known as Yuvaakaars, work closely with young married couples and first-time parents, providing them with family planning counseling and contraceptive and health product services in their homes.&nbsp;<\/p>\n\n\n\n<p>Yuvaakaars use digital platforms to deliver communications with the couples they reach. When COVID-19 hit, YUVAA built out its digital approaches, including tele-counseling, interactive games, short films that model healthy behaviors, interactive virtual reality tools, and even mobile \u2018talking\u2019 projections used to engage young couples. Today, the physical and the digital are integrated into a single, powerful approach.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full\"><img decoding=\"async\" width=\"800\" height=\"533\" data-src=\"https:\/\/www.pathfinder.org\/wp-content\/uploads\/2023\/03\/Web-a0b5550f-f982-4420-be04-c245f4728e86.jpeg\" alt=\"\" class=\"wp-image-8051 lazyload\" data-srcset=\"https:\/\/www.pathfinder.org\/wp-content\/uploads\/2023\/03\/Web-a0b5550f-f982-4420-be04-c245f4728e86.jpeg 800w, https:\/\/www.pathfinder.org\/wp-content\/uploads\/2023\/03\/Web-a0b5550f-f982-4420-be04-c245f4728e86-525x350.jpeg 525w, https:\/\/www.pathfinder.org\/wp-content\/uploads\/2023\/03\/Web-a0b5550f-f982-4420-be04-c245f4728e86-768x512.jpeg 768w, https:\/\/www.pathfinder.org\/wp-content\/uploads\/2023\/03\/Web-a0b5550f-f982-4420-be04-c245f4728e86-600x400.jpeg 600w\" data-sizes=\"(max-width: 800px) 100vw, 800px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 800px; --smush-placeholder-aspect-ratio: 800\/533;\" \/><figcaption class=\"wp-element-caption\">Sandeep and Laxmi Awale are a Safal Couple\u2014a Successful Couple \u2014and Yuvaakaars in Kavatesar Danoli Block Shirol, Maharastra<\/figcaption><\/figure>\n\n\n\n<p>One such digital tool is YUVAA\u2019s&nbsp;<a href=\"https:\/\/safalcouple.org\/?page_id=5408\" target=\"_blank\" rel=\"noreferrer noopener\">Hello Safal&nbsp;interactive voice response (IVR) system<\/a>. IVR is a basic phone platform where callers are greeted with a menu of options.&nbsp;IVR&nbsp; then&nbsp;performs different actions based on the caller\u2019s answers. YUVAA\u2019s&nbsp;Hello Safal&nbsp;platform featured a series of short radio episodes with a range of themes&nbsp;including:&nbsp;saving and investments, approaching pleasure, establishing healthy habits, the benefits of healthy timing and spacing of pregnancies, myths and misconceptions about modern contraceptives, making an informed choice about family planning, family planning during COVID-19, emergency contraception, postpartum family planning, and financial planning and readiness.&nbsp;In YUVAA\u2019s past year, more than 400,000 calls were made by over 85,000 callers, and they listened to over 604,450 minutes of content on contraception and family planning.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-brand-color has-text-color\"><strong>Mid-media activities&nbsp;<\/strong><\/h2>\n\n\n\n<p><strong>YUVAA\u2019s \u201cmid-media\u201d work was a series of innovative digital approaches intended to enhance program visibility and promote male participation in family planning<\/strong><\/p>\n\n\n\n<p>During the project, YUVAA held&nbsp;\u200ba&nbsp;<a href=\"https:\/\/www.pathfinder.org\/publications\/pathways-spring-2022-a-digital-transformation\/\" target=\"_blank\" data-type=\"publications\" data-id=\"1663\" rel=\"noreferrer noopener\">100-day&nbsp;Safal Couple<\/a>&nbsp;campaign&nbsp;that used immersive technology like virtual reality and talking video projections to project \u201csuccessful couples\u201d modeling healthy behaviors. The campaign was intended to increase&nbsp;Yuvaakaars&nbsp;visibility and connection to their communities, and it worked!&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full is-resized\"><img decoding=\"async\" width=\"959\" height=\"1024\" data-src=\"https:\/\/www.pathfinder.org\/wp-content\/uploads\/2023\/03\/1658938137215.jpg\" alt=\"\" class=\"wp-image-8053 lazyload\" style=\"--smush-placeholder-width: 959px; --smush-placeholder-aspect-ratio: 959\/1024;aspect-ratio:1;width:708px;height:auto\" data-srcset=\"https:\/\/www.pathfinder.org\/wp-content\/uploads\/2023\/03\/1658938137215.jpg 959w, https:\/\/www.pathfinder.org\/wp-content\/uploads\/2023\/03\/1658938137215-492x525.jpg 492w, https:\/\/www.pathfinder.org\/wp-content\/uploads\/2023\/03\/1658938137215-768x820.jpg 768w\" data-sizes=\"(max-width: 959px) 100vw, 959px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" \/><figcaption class=\"wp-element-caption\">Using YUVAA virtual reality technology. Photo: Pathfinder India<\/figcaption><\/figure>\n\n\n\n<p>Over the 100 days, the campaign reached more than 970,000 people who directly engaged in campaign activities. More than 3 million people were exposed to&nbsp;<em>Safal Couple<\/em>&nbsp;messages through social media platforms, SMS messaging, and FM radio episodes. From these interactions, more than 30,000 community members reached out to Yuvaakaars directly for family planning information and services. YUVAA\u2019s&nbsp;<em>Hello Safal<\/em>&nbsp;IVR platform noted a significant increase in call traffic as well during the campaign.&nbsp;<\/p>\n\n\n\n<p>\u200b\u200b<a href=\"https:\/\/www.pathfinder.org\/publications\/pathways-spring-2022-a-digital-transformation\/\" target=\"_blank\" data-type=\"publications\" data-id=\"1663\" rel=\"noreferrer noopener\">Learn more about the&nbsp;<em>Safal Couple<\/em><\/a>&nbsp;campaign.<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-brand-color has-text-color\"><strong>\u201cSuccessful Couple\u201d website and chatbot&nbsp;<\/strong><\/h2>\n\n\n\n<p><strong>YUVAA\u2019s website and chatbot provide&nbsp;<\/strong><strong>anonymous spaces to learn about family planning<\/strong><\/p>\n\n\n\n<p>Yuvaa\u2019s&nbsp;<a href=\"https:\/\/safalcouple.org\/\" target=\"_blank\" rel=\"noreferrer noopener\">safalcouple.org<\/a>&nbsp;website and the easy-to-navigate&nbsp;<a href=\"https:\/\/safalcouple.org\/?page_id=6495\" target=\"_blank\" rel=\"noreferrer noopener\">MiMo Chatbot<\/a>&nbsp;provide engaging online platforms for young couples to learn more. YUVAA\u2019s&nbsp;MiMo&nbsp;chatbot engages young married couples on Facebook. The chatbot engages individuals and couples&nbsp;in&nbsp; conversation, particularly men.&nbsp;Unlike most of the bots which have a \u2018single\u2019 persona, the YUVAA chatbot has a \u2018couples&nbsp;persona\u2019, \u201cMiMo\u201d (Mini &amp; Mohan), which reinforces YUVAA\u2019s approach of couple-to-couple communications.&nbsp;&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full\"><img decoding=\"async\" width=\"800\" height=\"533\" data-src=\"https:\/\/www.pathfinder.org\/wp-content\/uploads\/2023\/03\/Web-23715748-0e89-4893-ad99-dba5f9e69398.jpeg\" alt=\"\" class=\"wp-image-8054 lazyload\" data-srcset=\"https:\/\/www.pathfinder.org\/wp-content\/uploads\/2023\/03\/Web-23715748-0e89-4893-ad99-dba5f9e69398.jpeg 800w, https:\/\/www.pathfinder.org\/wp-content\/uploads\/2023\/03\/Web-23715748-0e89-4893-ad99-dba5f9e69398-525x350.jpeg 525w, https:\/\/www.pathfinder.org\/wp-content\/uploads\/2023\/03\/Web-23715748-0e89-4893-ad99-dba5f9e69398-768x512.jpeg 768w, https:\/\/www.pathfinder.org\/wp-content\/uploads\/2023\/03\/Web-23715748-0e89-4893-ad99-dba5f9e69398-600x400.jpeg 600w\" data-sizes=\"(max-width: 800px) 100vw, 800px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 800px; --smush-placeholder-aspect-ratio: 800\/533;\" \/><figcaption class=\"wp-element-caption\">Ruksar Aftab Patharaat and Aftab Patharaat are a Safal Couple\u2014a Successful Couple \u2014and Yuvakaars in Kavatesar Danoli Block Shirol, Maharastra<\/figcaption><\/figure>\n\n\n\n<p>To help support&nbsp;<em>Safal Couples<\/em>, the MiMo chatbot uses a game format, played by both husband and wife, to build camaraderie and introduce concepts of family planning in a fun and engaging format. MiMo engages married couples with games and quizzes, for example, on how well they know their spouse\u2019s tastes in food and music. It then transitions to incorporate counseling points such as joint decision-making on family planning, improving communication skills amongst the couples, and then providing appropriate guidance for seeking and adopting contraception.&nbsp;<\/p>\n\n\n\n<p>The chatbot operates in Hindi and Marathi, and has three themed areas: financial management, couples communication, and contraception. It has reached over 2 million people in the two languages, and has a high duration of engagement\u2014approximately four minutes for an average user.<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-brand-color has-text-color\"><strong>YUVAA\u2019s m-Pari app for health care providers&nbsp;<\/strong><\/h2>\n\n\n\n<p><strong>YUVAA\u2019s app for health care providers helped with clinical decision-making.<\/strong><\/p>\n\n\n\n<p><a href=\"https:\/\/www.pathfinder.org\/impact-stories\/the-yuvaa-family-planning-app-mobile-tech-for-fp-education\/\" target=\"_blank\" data-type=\"essay\" data-id=\"3446\" rel=\"noreferrer noopener\">m-Pari, the family planning app co-developed by Pathfinder<\/a>, strengthens the capacity of healthcare providers to support better clinical decision-making and improve client outcomes. YUVAA mentors used m-Pari as a teaching aid during mentoring visits to health facilities in the YUVAA network. All the YUVAA referral network health care facilities are using the app.&nbsp;&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full is-resized\"><img decoding=\"async\" width=\"865\" height=\"852\" data-src=\"https:\/\/www.pathfinder.org\/wp-content\/uploads\/2023\/03\/Screenshot-2025-08-13-at-4.13.32-PM.png\" alt=\"\" class=\"wp-image-8055 lazyload\" style=\"--smush-placeholder-width: 865px; --smush-placeholder-aspect-ratio: 865\/852;aspect-ratio:1.7965686274509804;width:531px;height:auto\" data-srcset=\"https:\/\/www.pathfinder.org\/wp-content\/uploads\/2023\/03\/Screenshot-2025-08-13-at-4.13.32-PM.png 865w, https:\/\/www.pathfinder.org\/wp-content\/uploads\/2023\/03\/Screenshot-2025-08-13-at-4.13.32-PM-525x517.png 525w, https:\/\/www.pathfinder.org\/wp-content\/uploads\/2023\/03\/Screenshot-2025-08-13-at-4.13.32-PM-768x756.png 768w\" data-sizes=\"(max-width: 865px) 100vw, 865px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" \/><\/figure>\n\n\n\n<p>About 45% of m-Pari users in the YUVAA project area were nurses, including auxiliary nurse midwives, followed by 11.2% of users being doctors. The most explored module was on injectable contraceptives, followed by intra-uterine devices (IUDs). The app has been rated very highly (4.9\/5) on Google, and to date, has more than 3,500 downloads.&nbsp;<a href=\"https:\/\/www.pathfinder.org\/impact-stories\/the-yuvaa-family-planning-app-mobile-tech-for-fp-education\/\" target=\"_blank\" data-type=\"essay\" data-id=\"3446\" rel=\"noreferrer noopener\">Learn more about m-Pari.<\/a>&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-brand-color has-text-color\"><strong>Capturing data<\/strong><\/h2>\n\n\n\n<p><strong>A one-stop solution for program data<\/strong><\/p>\n\n\n\n<p>YUVAA\u2019s used a central platform for data management, including activity reporting and tracking, supervisory reporting, data analytics, and recordkeeping of Yuvaakaars\u2019 sales. All Yuvaakaars used this central platform, but when they were away from an internet connection, data was stored in offline mode until one was reconnected. Yuvakaars had color-coded lists to help them track pending activities, and they could mark their daily activities to supervisors through the platform. While the default language of the platform was English, Yuvaakaars could select Marathi or Hindi; 1,200 Yuvaakaars are on the platform, reporting to 74 district supervisors.<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full\"><img decoding=\"async\" width=\"800\" height=\"533\" data-src=\"https:\/\/www.pathfinder.org\/wp-content\/uploads\/2023\/03\/Web-6c36a5e0-613e-40bd-b340-bf670cc1e90b.jpeg\" alt=\"\" class=\"wp-image-8056 lazyload\" data-srcset=\"https:\/\/www.pathfinder.org\/wp-content\/uploads\/2023\/03\/Web-6c36a5e0-613e-40bd-b340-bf670cc1e90b.jpeg 800w, https:\/\/www.pathfinder.org\/wp-content\/uploads\/2023\/03\/Web-6c36a5e0-613e-40bd-b340-bf670cc1e90b-525x350.jpeg 525w, https:\/\/www.pathfinder.org\/wp-content\/uploads\/2023\/03\/Web-6c36a5e0-613e-40bd-b340-bf670cc1e90b-768x512.jpeg 768w, https:\/\/www.pathfinder.org\/wp-content\/uploads\/2023\/03\/Web-6c36a5e0-613e-40bd-b340-bf670cc1e90b-600x400.jpeg 600w\" data-sizes=\"(max-width: 800px) 100vw, 800px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 800px; --smush-placeholder-aspect-ratio: 800\/533;\" \/><figcaption class=\"wp-element-caption\">Sangita Dilip Awalle, Savita Shukraj Kamble, Pushpa Vikas Kurne, Aruna Pramod Kamble, and Anita Raut are Accredited Social Health Activists. They  coordinated with Sandeep and Laxmi Awale, Yuvaakaars, to help reach community members with YUVAA messages<\/figcaption><\/figure>\n\n\n\n<h2 class=\"wp-block-heading has-brand-color has-text-color\"><strong>Advocating for digital&nbsp;<\/strong><\/h2>\n\n\n\n<p><strong>Moving beyond the vacuum, advocating for inclusion<\/strong><\/p>\n\n\n\n<p>YUVAA showcased its innovative work, generating interest from the government in scaling up use of its digital products. YUVAA developed an \u2018advocacy package\u2019 on its&nbsp;<em>Safal Couple<\/em>&nbsp;campaign, including written documentation and digital assets (like short films and digital job aids).&nbsp;&nbsp;&nbsp;<\/p>\n\n\n\n<p>In Bihar state,&nbsp;YUVAA used this advocacy package to engage with the government and advocate for the use of digital tools in the public health system to improve the efficiency and quality of family planning services. As a result, the State Health Society of Bihar decided to include YUVAA\u2019s digital job aids and training materials in the&nbsp;<a href=\"http:\/\/brlps.in\/\" target=\"_blank\" rel=\"noreferrer noopener\">Bihar Rural Livelihood Program (Jeevika)<\/a>. These tools will be used to promote health, nutrition, and sanitation among self-help group members.&nbsp;The program has been &nbsp;promoting family planning and&nbsp; healthy timing and spacing of pregnancies among 15 million self-help group members in Bihar.<\/p>\n","protected":false},"featured_media":0,"template":"","class_list":["post-3412","essay","type-essay","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.pathfinder.org\/wp-json\/wp\/v2\/essay\/3412","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.pathfinder.org\/wp-json\/wp\/v2\/essay"}],"about":[{"href":"https:\/\/www.pathfinder.org\/wp-json\/wp\/v2\/types\/essay"}],"wp:attachment":[{"href":"https:\/\/www.pathfinder.org\/wp-json\/wp\/v2\/media?parent=3412"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}